Lessons From Moms * Текст для чтения

Some managers were asked what they learned from their mothers. These are their answers.

At 39 my mother inherited a tiny hotel chain in Canada. Her only qualifications were a driver’s license and high school education. And yet she did very well. She simply had a lot of common sense. So it doesn’t frighten me to hire or promote someone who doesn’t have credentials on paper. One of our highest-paid employees, our director of domestic sales and marketing, was once a checkout girl. Our production manager was working a night shift. Just like Mom once did, they are succeeding.


I never heard my Mom talk badly about anybody, except the time when I was battling with Victor Posner over the sale of a company I was running. She said to me:»I don’t trust that man. You should get away from him.” I didn’t know him that well then, but my mother nailed him down right away.


I feel extraordinary grateful to my Mom for the strong sense of security I had growing up. She was less judgemental than most other parents. It gave me a strong feeling that I was okay whether or not I got an “A” at school, or whether or not I won the basketball game. That support really helped me to set up my small business and follow my entrepreneurial path before I finally started my business. I went along for periods of time with no business card, no title, no affiliation. It would have driven a great majority of my classmates out of their minds, but it never bothered me. I have always felt that things would work out, and there is always a home for me in Kentucky.


She constantly told us to take on responsibilities. When my brothers and I were young, she would always tell us that we had to be reliable and had to smile and be nice. Now 30 years later, I am still in a service business and use the same tactics Mom taught me with my first customers.


Mom was a very eccentric, curious person, always saying “That’s interesting! Tell me about that!” She was constantly asking people what they thought, and she was interested in everything. She was a nursery school teacher, but she was also into geology, cultivating seeds, canning pickles and always digging in dirt and Indian burial sites. Like my mother, I am constantly asking people what they think. I sit behind a mirror and listen to people talk, trying to find out what motivates them to buy the things they do, choose the careers they choose, go on vacations they pick. I really get into the stories.

Слова:

to inherit — наследовать

chain — цепь (магазинов, ресторанов)

qualifications — зд. квалификация

common sense —  здравый смысл

to hire — нанимать

credentials on paper — зд. свидетельство об образовании

checkout — касса в магазине самообслуживания

shift — смена

to nail smb. down — зд. раскусить кого-нибудь

security — безопасность

judgemental — требовательный

to set up — основывать, организовывать

entrepreneurial — предпринимательский

affiliation — филиал

responsibility — ответственность, обязанности

to take on responsibilities — принимать на себя обязанности

route — путь, маршрут

reliable — надежный

to rely on — полагаться

seeds — семена

burial sites — места захоронений

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